Shipping Policy

Shipping Policy – ChinaChic.shop

At ChinaChic.shop, we strive to deliver your orders promptly and securely. Below, you’ll find all the details about our shipping process, delivery times, and policies.

1. Shipping Locations

We currently ship worldwide to most countries. During checkout, simply enter your address to confirm availability and shipping costs.

Note: Some restrictions may apply based on customs regulations.

2. Processing Time

  • Standard Orders: Processed within 1–3 business days (excluding weekends/holidays).

  • Pre-Order/Handmade Items: May take 7–14 business days before shipping (details provided on the product page).

  • Festival/Holiday Periods: Processing may take slightly longer due to high order volume.

3. Shipping Methods & Estimated Delivery

Shipping Option Estimated Delivery Time Tracking
Standard Shipping 7–20 business days* Yes
Express Shipping 5–10 business days Yes
Local/Regional 3–7 business days Yes

Delivery times vary by destination and customs processing.

4. Shipping Costs

  • Calculated automatically at checkout based on weight, destination, and shipping method.

  • Free shipping may apply for orders over a certain amount (check promotions page).

5. Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. Use this to monitor your package via the carrier’s website.

Note: Some regional carriers may not provide full tracking updates.

6. Customs & Import Taxes

  • International orders may be subject to customs fees, taxes, or duties.

  • These charges are the customer’s responsibility and are not included in the order total.

  • We accurately declare package values to avoid delays.

7. Delays & Lost Packages

  • Weather, customs, or carrier delays are beyond our control but we’ll assist where possible.

  • If your package is lost in transit, contact us within 30 days for investigation.

8. Returns & Exchanges Due to Shipping Issues

  • Damaged items? Contact us within 48 hours with photos for a replacement/refund.

  • Wrong item shipped? Let us know immediately for correction.

See our full [Return & Refund Policy] for details.

9. Contact Us

For urgent shipping inquiries, email [email protected] with your order number.

We appreciate your trust in ChinaChic.shop!